Health and Well-being Detailed Systems Design

"Everything about solving the Universal Health Coverage challenge is in the detailed (systems) design - not in technology, not in ideas, but in the deep understanding of why things are happening and how we can intervene to make it better, little by little, over time"

- Japan International Cooperation Agency (JICA) Executive

Our experienced team of healthcare practitioners and consultants can help you navigate your complex, multi-stakeholder health and well-being ecosystem. We bring holistic perspectives to your specific challenge, and help you and your team design your optimal solution.

If you are a healthcare stakeholder – whether a policy maker, an employee health benefit executive, a health insurance executive, a hospital group executive, a hospital executive, clinic owner, a medical doctor, a nurse, or other healthcare worker, we would love to have a conversation with you.

We always take a fresh look into existing problems and challenges, and we always intimately empathize with the context and constraints of the stakeholders. We creatively solve your problems, while challenging you to do a little more to improve the well-being of the people you serve. The whole process is done transparently, and in partnership with your teams, such that you can build your internal organizational capabilities, so that similar problems and challenges can be solved by your own teams in the future.



Cloud based, healthcare demand and supply management platform

"Synapse - also called neuronal junction, the site of transmission of electric nerve impulses between two nerve cells (neurons) or between a neuron and a gland or muscle cell (effector). A synaptic connection between a neuron and a muscle cell is called a neuromuscular junction."

- Encyclopedia Britannica

synapSYS is a cloud based, end-to-end healthcare demand and supply management platform. It is designed with the latest technologies and frameworks from the ground up by the Aetria team, building on more than 20 years’ experience and expertise serving the needs of resource constrained, rural community public hospitals (via HospitalOS), as well as some of the most advanced public and private hospitals with the resources to invest in the best information technology solutions (via iMed). Currently, the Aetria team has access to a customer base, representing more than 12 million patients visits per year, across private clinics, public clinics and hospitals, and private hospitals.

synapSYS allows any healthcare provider to modernize their Hospital Information System (HIS) on a low upfront cost, pay-as-you-go basic subscription, and per transaction revenue share basis. It can be the perfect solution for the owner of a single clinic, a small hospital, a medium hospital, a large/ extra-large hospital, or a group of the aforementioned. The open data integration and modular architecture design allows our clients to quickly and cost efficiently test and roll out new synapSYS modules to evaluate whether they address their business needs within their unique environment.

Our open data integration architecture allows for our clients to easily integrate our synapSYS modules with their existing legacy systems, and with the patient's consent, allows patient data to be shared across multiple providers taking care of the patient in both outgoing and incoming referral contexts. This allows providers to leverage the resources of their partner hospitals/ clinics to provide the optimal care for patients.

A provider powered by synapSYS would be able to predict and manage its resources to meet the anticipated patient load. We provide AI-enabled, dynamic patient consultation, personnel roster, and resource management tools to optimize the yield from the available base load capacity, by matching demand to supply. If additional capacity is needed at a provider station, pooled resources can be leverage, if the provider station is part of a network or within a large provider setting.

When deploying this dynamic, task-based care assembly model, it could become challenging to manage the quality of care from disparate caregiver team members. As such, our synapSYS platform has a performance assessment module and learning management module to ensure that caregivers as part of a provider, or provider network, meet the same healthcare practitioner standards. Furthermore, our AI-enabled, clinical care management module will recommend optimal interventions for the caregiver to consider when taking care of patients. Ultimately, we still believe and trust in the judgement of caregivers; unless it is a patient safety protocol, caregivers will always have an option to ignore the recommendations and provide feedback to our AI system to help improve its performance.


Personalized health and well-being promotion platform

"LyFyt (pronounced life-fit) – if we don’t take care of ourselves and our loved ones, no amount of medicines, nurses, or doctors can make us healthy and well. LyFyt is the go-to place to find out what benefits you have and how you can make the most of them whatever your situation"

- Aetria

LyFyt is an aspirational platform that we are working towards, building on our belief that people should understand and be more proactively involved in taking care of their own health and well-being. Our platform is a curated, personalized marketplace for health and well-being products and services. We are working hard to make this a reality, and as we successfully create key building blocks of this eco-system, we will share the updates of our achievements.

If you are a health insurance provider, or employee health benefits executive, looking to better engage your policyholders or employees, please feel free to reach out to our Community Development Team. We have AI-enabled solutions to help you manage the well-being of the people you take care, while optimizing your annual healthcare spending and reimbursements.

If you are a health and well-being service or product provider, whether B2B, B2B2C, or B2C, please feel free to reach out to our Supplier Development Team. We have AI-enabled solutions to help you understand market needs, and help you find buyers for your products and services.